• Receptionist

    Location US-OH-Mayfield Heights
    Job ID
    # Positions
  • Overview

    Provide world-class service to our guests and internal associates in order to exceed corporate Customer Service expectations.


    •  Greet and coordinate reception of visitors to SIP and other 3rd floor tenants
    •  General Administration for: 
            *  Customer Account Management
            *  Customer and Sales Service – SCS and SC-US
            *  Corporate Accounts
    •  Process inbound operator phone calls (approx 30 per day)


    •  1-3 years in a customer-facing or similar environment
    •  SAP and other peripheral systems proficiency
    •  MS Office proficiency
    •  Problem-solving and decision-making skills
    •  Excellent oral and written communication skills
    •  Excellent customer service skills
    •  Excellent attention to detail


    Perks and benefits of working at State:

    •  Health, Dental, Vision and Life Insurance
    •  Company paid 401K with match
    •  Paid vacation and holidays
    •  Health and wellness benefits and incentives
    •  Bonus opportunities
    •  Tuition reimbursement
    •  Employee Fitness Center
    •  Weekly Workout Wednesdays with a fitness trainer
    •  Dry cleaning service
    •  Car wash and detailing service available
    •  Paid volunteer hours


    What it means to work at State:

    •  Over 110 years in business with continual growth
    •  Family-owned since 1911
    •  700+ employees throughout the US, Puerto Rico and Canada
    •  Eight-time North Coast 99 winner
    •  Quarterly business reviews
    •  Company-wide meetings
    •  Proud “Make-a-Wish” partner


    Equal Opportunity Employer – M/F/Disabled/Vet


    *State Industrial Products is a non-smoking facility*



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