• Service Specialist

    Location US-OH-Columbus
    Job ID
    2017-3504
    # Positions
    1
    Category
    Customer Service/Support
  • Overview

    Provide superior service at assigned accounts to meet corporate goals, standards and objectives and to meet customer requirements.

    Responsibilities

    *  Weekly quality service of accounts to include system maintenance, organization, product inventory, service logs, and problem solving
    *  Systems installations and maintenance at assigned locations
    *  Respond to and resolve all equipment issues for assigned locations
    *  Document results via weekly service logs, daily contact with Account Manager
    *  Uphold company image and standards
    *  Stay informed regarding basic product knowledge, service options, etc.
    *  Special projects, as assigned

    Qualifications

    *  High school diploma or GED
    *  Hands on experience with mechanical equipment - advanced training provided
    *  Tools, equipment and company vehicle provided
    *  Customer service skills
    *  Strong organizational skills
    *  Strong ability to problem solve, trouble shoot, and make repairs in a timely manner
    *  Basic knowledge of systems, equipment and products for implementation, installation and training of/for customers
    *  Ability to calculate distance and have a basic understanding of dilution ratios
    *  Ability to work on own, not tied to an office

    *  Full benefits package, including medical, dental, vision, life insurance and 401K

     

     

    Equal Opportunity Employer – M/F/Disabled/Vet

     

     

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