Quality Manager

US-OH-Hebron
Job ID
2017-3370
# Positions
1
Category
Engineering

Overview

We are looking for an experienced Quality Manager to ensure that our products and services meet all necessary requirements before they reach our customer. The Quality Manager provides leadership for all quality-related activities corporately. The Quality Manager’s responsibility is to assure optimal overall quality of products and processes for State Industrial.  Reporting to the Director of Quality, this position provides coordinated quality support for all departments to assure continuous improvement. 

Responsibilities

  • Manage the quality team in Hebron that consists of Quality Chemists and Quality Technicians
  • Manage day to day quality activities within the quality department (production/bench QC, incoming inspection, customer complaints, root cause analysis, corrective actions, etc)
  • Manage the internal and external audit schedule for the organization
  • Manage ISO 9001 activities and assure compliance to the standard companywide
  • Actively participate in continuous improvement initiatives
  • Manage specification/document control
  • Understand customer needs and requirements to develop effective quality control processes
  • Manage the customer complaint process with data collection and monthly review corporately on all complaints
  • Manage all calibration efforts for the organization
  • Assist other departments within the organization with technical support
  • Manage departmental affairs as required or assigned by manager
  • Submit detailed reports to appropriate executives (Monthly KPIs, weekly summaries, critical quality failures, etc.)
  • Oversee the containment and disposition of non-conforming materials
  • Support engineering efforts by participating in design development projects representing quality assurance and the customer
  • Collect data and perform statistical analysis to validate root cause, process validation, process improvement, and inspection processes

Qualifications

SKILLS / COMPETENCY

  • In-depth experience in the application of the ISO 9000 series Quality Management System and auditing
  • Excellent written and oral communication skills
  • Excellent organization and leadership skills
  • Strong computer skills such including SAP, Excel and Word
  • In depth understanding of quality control procedures and relevant legal standards
  • Excellent math abilities and working knowledge of data analysis/statistical methods
  • Outstanding analytical and organizational skills
  • Proficient use of basic laboratory equipment
  • Ability to work independently with minimal supervision
  • Decision making and problem solving skills
  • Strong task management skills
  • Strong time management skills
  • Ability to find creative solutions to challenging problems.
  • Strong critical thinking with the ability to deliver result

 

EXPERIENCE REQUIRED

  • 7-10 Years Experience in Quality
  • >5 Years Experience managing employees

PREFERRED EXPERIENCE

  • Certification of quality control is a strong advantage (ISO 9001, Lean, Green Belt, etc)
  • Microbiological Control
  • R&D Project Experience

 

PRE HIRE TRAINING REQUIRED

  • B.S. Degree in Chemistry

EMPLOYEE TRAINING REQUIRED

  • New Hire Orientation.
  • Right to Know Training
  • ISO 9001 and ISO 14001 Awareness Training
  • Basic Safety Training
  • Sexual Harassment Training
  • Sub Part H DOT Security Training
  • Departmental Policies and Procedures as per Training Matrix

INTERNAL / EXTERNAL INTERFACE LEVELS

  • Interface with internal departments as required.
  • Raw material/product vendors/contract suppliers
  • Customers

COST/EXPENSE CONTROL ACTIVITIES

  • Maintain project expenses within allowable budget amounts

SUPERVISES

  • Quality Chemists
  • Quality Technicians

 

Equal Opportunity Employer – M/F/Disabled/Vet

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