Customer Acquisition Specialist

US-AZ-Phoenix
Job ID
2016-3153
# Positions
6
Category
Sales

Overview

Since 1978, Neutron Industries, a division of State Industrial Products, has been providing odor elimination and cleaning products that help professionals maintain their high standards for clean, healthy work environments. Our team of account representatives offer one-on-one service and support to our customers nationwide; with our comprehensive product knowledge, we can help them decide which Neutron products will deliver the most effective and cost-efficient solutions for their business. We want to go beyond just providing a good product; we want to be our customers cleaning solution source! We are currently hiring full-time Customer Acquisition Specialists to help accomplish this goal.

 

Job Description:

 

The idea candidate will perform necessary sales and prospective customer assistance functions to market and sell Neutron products via the telephone to first time purchasers from our sales lead base consisting of small, medium and large businesses.

 

Schedule/Benefits:

  • Mon-Fri, 6:30AM-3:00PM - No Evening Hours & No Weekend Hours!!!
  • Paid Training 
  • Paid Holidays
  • Tuition Reimbursement
  • Competitive compensation package, including salary, commissions and bonuses
  • PTO
  • STD
  • Full benefits package including medical, dental, vision, 401K, life insurance & more!

Earnings Potential and Advancement:  

 

Customer Acquisition Specialists have a first year median earning potential of $35K. If you are self-driven, and success-oriented, this position provides you with incredible room for growth and advancement within the company

 

 

 

Responsibilities

  • Proactively make outbound sales calls and convert them into new customers
  • Work with multiple functional teams to identify programs and solutions that match customer needs
  • Insure proper package and product solutions are recommended during the new customer generation process to meet acceptable customer satisfaction levels. This is accomplished by identification of new customers needs using question-based selling techniques and offering solutions that best suit the customer for a first time sale.  
  • Adhering to add-on presentations for every sale to establish a foundation that can be built upon as the new customer account is turned over to a Product Sales Specialist.
  • Use CRM Call Account Management and E-Leads programs for activity logging, customer notes, and selling of accounts
  • Adherence to stated service levels and calling activity.
  • Full knowledge of new customer introductory product/package offerings to include features and benefits and the understanding of industry/customer needs to quickly identify the product presentation script to be used. To aid in this you are expected to attend all Neutron University Training Classes as scheduled for you. 

Qualifications

  Skills Required:

  • Strong written and verbal communication skills
  • Energetic and enthusiastic
  • Proven ability to multi-task & manage time effectively

  • Proven ability to work in a fast past environment

  • Excellent customer service skills

  • Confident and success driven

 Education:

  • HS Diploma or equivalent 

Experience Required:

  • 1-2 year previous sales, telephone or customer service experience preferred 
  • Basic PC skills 

 

*Equal Opportunity Employer – M/F/Disabled/Vet

 

Job location: 7107 N Black Canyon Hwy, Phoenix, AZ 85021

 

 

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